Terms of service

Welcome to urbanoov. By using our website and placing an order, you agree to the following terms.

Orders

Please make sure that the information you provide when placing an order is accurate and complete. We reserve the right to cancel or refuse an order when necessary.

Products

We do our best to ensure that product descriptions and images are accurate. As some of our products are handmade, slight variations in appearance may occur.

Prices & Payment

All prices are displayed on our website in AUD. Payment must be completed at checkout before your order can be processed.

Shipping & Returns

Orders are shipped within Australia. Please see our Shipping Policy and Refund & Return Policy for information about delivery, returns, exchanges, and refunds.

Website Use

Please use our website lawfully and responsibly. You must not misuse the website or attempt to interfere with its operation.

Contact

If you have any questions about these terms, please contact us:

urbanoov
12 Rooding St
Brighton VIC 3186
Australia

Email: urbanoov@outlook.com
Phone: +61 412 637 953